Terms of service

These terms are an agreement between you and SparkLIT ("we", "us") for your use of HireBobby, the website at hirebobby.com and the HireBobby app (together, the "Service"). If you use the Service for a company, you agree to these terms on its behalf and confirm you're allowed to. If you don't agree, please don't use the Service.

1. Your account

You need an account to use HireBobby. Give us accurate information, keep your password safe, and tell us right away at hello@hirebobby.com if you think someone else has accessed your account. You're responsible for activity in your workspaces, including by people you invite. You must be at least 16, and old enough to form a binding contract where you live.

2. What you can use Bobby for

Use HireBobby to track brands you own or are authorized to represent, such as your company or an agency client. Don't:

• add websites or brands you have no connection to, in order to harass, impersonate or mislead;
• use the Service to break the law or anyone else's rights, or to violate the terms of the AI assistants it checks;
• try to get around usage limits, access other workspaces, probe or overload our systems, or reverse engineer the Service;
• resell or provide the Service to others as your own, unless we've agreed to that in writing.

We may suspend accounts that break these rules or put the Service or others at risk, and will tell you why when we can.

3. Your content

You keep all rights to what you put into HireBobby, such as briefs, questions and competitor lists ("Your Content"). You give us permission to store and process Your Content, and to send it to our providers, only as needed to run the Service for you. Our privacy policy explains how we handle personal information. You're responsible for having the right to share Your Content with us.

Reports, including the answers Bobby collects and his recommendations, are yours to use for your business. We may use aggregated, de-identified data about how the Service is used to improve it, without identifying you or your brands.

4. About AI answers and recommendations

HireBobby reports what third-party AI assistants said when asked, and Bobby's suggestions are generated with AI. AI answers vary, change over time, and can be wrong. Our measurements are estimates (that's why they come with confidence ranges), and we can't guarantee that following a recommendation will change what any AI assistant says, or your sales. Check important decisions yourself. The AI assistants we check are run by other companies, which we don't control and aren't affiliated with.

5. Plans and payment

HireBobby is currently in early access. If we introduce paid plans, we'll tell you the price and terms before you're charged, and paid plans will be governed by those terms together with these.

6. Our service

We own HireBobby, including its software, design, and Bobby himself. We'll keep improving the Service, which may mean changing or removing features. If we make a change that significantly reduces what you're paying for, we'll tell you in advance. We aim for high availability, but the Service may sometimes be unavailable for maintenance or reasons outside our control.

7. Ending things

You can stop using HireBobby at any time and ask us to delete your account. We may end or suspend your access if you break these terms or if we stop offering the Service, giving you reasonable notice where we can so you can save your reports. Sections 3 (the last paragraph), 4, 8, 9 and 10 continue after these terms end.

8. Disclaimer

Except as stated in these terms, the Service is provided "as is" and "as available", without warranties of any kind, including implied warranties of merchantability, fitness for a particular purpose and non-infringement, to the extent the law allows.

9. Limitation of liability

To the extent the law allows, neither party will be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total liability for any claims relating to the Service is limited to the greater of the amount you paid us for it in the 12 months before the claim, or US$100. Nothing in these terms limits liability that can't be limited by law.

10. Indemnity

If a third party brings a claim against us because of Your Content or your use of the Service in breach of these terms, you agree to cover our reasonable costs and losses from that claim.

11. General

We may update these terms. If a change is significant, we'll tell you by email or in the app at least 14 days before it takes effect; continuing to use the Service after that means you accept the new terms. These terms are the whole agreement between us about the Service. If part of them can't be enforced, the rest still applies. You may not transfer these terms without our consent; we may transfer them as part of a reorganization or sale of the business.

12. Contact

Questions about these terms: hello@hirebobby.com.